Application
Hello, I deliver an LW5 application for Windows compressed into about 450 MB on CD or for download via FTP. On two separate occasions, clients have reported the following error after installing the application. "The application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." Both clients were running Windows XP Professional. Reinstalling did not work for either client. Both an Astrum installer and a self-extracting Stuffit archive gave the same result for one client. Other clients have not reported a problem and I am unable to produce the problem by installing the same compressed application file as the client. The file structure (screen capture) looks correct. Has anyone encountered a similar problem? Any ideas? Thanks, Sheldon