Lisp HUG Maillist Archive

LispWorks support availability

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Re: LispWorks support availability

Hi Dave!

On Fri, 23 Dec 2005 18:34:09 GMT, davef@lispworks.com wrote:

> The LispWorks team will be taking some time off during the Christmas
> and New Year period. In particular we may answer only urgent support
> calls next week.

I don't expect to have one but just in case: What is an urgent support
call (as opposed to a normal support call) and how does one send it
off?  By email or by telephone?  Are all customers entitled to have
urgent support calls or does one have to have a special contract for
it?

Thanks,
Edi.


Updated at: 2020-12-10 08:49 UTC